In addition, it plans to deploy SAP integrated business planning (IBP) and SAP Ariba sourcing and contracts to aid planning around its supply chain. The telco also had customer experience (CX) ambitions that it wanted to fulfill, and indicated on an architecture diagram that SAP CX is part of the “future scope” of work. Optus indicated the transition to 5G - and eventual operation of 5G at scale - had made “modernisation” of its core IT platform necessary. “The digital core, powered by SAP, will also provide seamless integration with cloud and other peripheral products to enhance the customer experience.” “Optus has expanded into a variety of mission critical cloud services and is also moving to digital core with SAP S/4 HANA,” it said in the slides. It did not reveal a timeline for the migration, though it appears to be early in the process, having spent part of last year refining its engagement model with SAP and workshopping innovation opportunities that could be included within the overall scope of work.Īn Optus spokesperson declined to comment. The telco said in a slide deck that it would move from SAP’s ERP central component (ECC) to S/4 HANA.
#Sap ecc architecture diagram upgrade
Optus is set to upgrade its core business systems to SAP’s S/4 HANA, creating a “digital core” that could help it enable new capabilities at the edge like predictive maintenance for cellular towers.